SEPHORA is a renowned brand that has revolutionized the cosmetics industry with its wide range of beauty products and exceptional customer service. With its origins in France, SEPHORA has rapidly expanded its presence globally, becoming a go-to destination for beauty enthusiasts worldwide. The brand offers an extensive selection of makeup, skincare, haircare, and fragrance products from renowned and emerging brands. SEPHORA's commitment to innovation and quality is evident in its constantly updated product offerings, catering to diverse beauty needs and preferences. The brand's knowledgeable and friendly employees provide personalized beauty advice, making the shopping experience enjoyable and informative. SEPHORA's dedication to customer satisfaction and its ability to stay at the forefront of industry trends have earned it a loyal customer base. Whether in-store or online, SEPHORA continues to inspire and empower individuals to embrace their unique beauty.
Reviews
went in today to order a lipstick and Gina helped me order it, with it being incredibly busy in there, she was so patient and friendly with me. definitely an amazing experience and top notch customer service !
Didn't get any welcoming treat as a new customer, guess they were supposed to be. Staff was helpful, sometimes hard to catch.
Selection is great, but they spray the store with very strong cologne/perfume scents. Not safe for people with asthma or other sensitivities
Had an excellent encounter with a staff member here. Very well taken care of
I visited their first time yesterday. Jill helped me to find the product I wanted. Her smiling face and wonderful way of communication will make your day.
the staff was very helpful, no pressure to sell, I could tell they just wanted to help me find what I was looking for, and not just try to sell to you.
Came here with my partner last week to buy her first foundation and concealer. Alisha did a perfect colour match and gave great advice. She was very patient with all of our questions and we are thrilled with everything we purchased.
Only suggestion would be for the store to get more even lighting so it's easier to see true colours.
There products are better than the staff. If you want high quality make up/beauty/hair care products, this is the place to shop. BUT. IF YOU DONT LOOK LIKE YOU BELONG THERE, DO NOT EXPECT TO BE TREATED EQUALLY. I'm not going around, looking like raggity Anne, but I also dont look like I have a beauty filter on constantly. I went In there for 1 product you cant buy at any other store: Colorwow Raise the Root. It as during a slow time. There were double the employees than customers. And NO ONE approaches me. When I started walking toward a staff, she purposely acted as if she didnt see me walking her way and she skedaddled. So I try another woman and SAME THING , except I made sure to catch up to her because I'm not wasting my time hunting around for a staff member to help me find ONE PRODUCT I ALREADY KNOW I WANT, BUT NEED TO FIND. There customer service is APPALLING. so if you dont look like you're a person who spends hundreds on looking your absolute best everyday, do not expect good customer service from them.
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